Specsavers has named 10 Australian and four New Zealand stores as finalists for the annual Doug Perkins Award.
The prize, which was introduced in 2018 and is named after the company’s British co-founder, is presented to one Australian and one New Zealand practice each year in recognition of consistently high standards of clinical excellence and patient care.
Specsavers said this year’s award would go to the store that had demonstrated the most significant contribution to providing access to quality eyecare during and after COVID-19 restrictions.
“The finalists represent the top four percent of all Specsavers stores across Australia and New Zealand. These stores have delivered consistently high standards of patient care across all key aspects of clinical practice during one of the most challenging periods the industry has faced,” the company stated.
To determine the finalists, a nationwide analysis was conducted using data collected through the Specsavers Clinical Report. The information from reporting was combined with data from Specsavers’ patient feedback platform, as well as health outcome data from the Oculo electronic referral system and is based on the following criteria:
- Strong sight test recovery in 2020.
- Strong emphasis on prioritising patients with vision and ocular health needs.
- Leadership in delivering exceptional patient outcomes.
- Collaborative engagement with medicine.
- Consistent feedback demonstrating the positive patient experience.
Last year, Perkins made a special virtual appearance to announce the medal recipients, which were the Ipswich store in Queensland and Queenstown practice in New Zealand.
The Doug Perkins Award finalists
- Stanhope Gardens, NSW
- Dandenong, VIC
- Rouse Hill, NSW
- Echuca, VIC
- Cairns, QLD
- Victor Harbour, SA
- Hervey Bay Pialba, QLD
- Livington, WA
- Devonport, Tas
- Canberra, ACT