Practice management

Many people become ‘accidental managers’, but with the right training, guidance and experience, they can become effective leaders in their...

ProVision is offering independent optometrists across Australia the chance to win a high-impact marketing tool – a professional video shoot...

Deliberately impersonating a patient is less common than other forms of identity theft but there have been reports of it...

Ms Colleen Sullivan has been involved in health practice management for decades and has consolidated her ideas in a book....

TINA NGAN recounts the key takeouts from a CPD event for Specsavers optometrists on how the industry can better serve...

Having a structured approach to the employee lifecycle can set clear expectations and drive staff performance, writes Karen Crouch in...

Unknown to many practitioners, Google, Microsoft, and Apple have created business directory listings for them without their input or permission....

The Victorian Government will fund a medical record upgrade to electronic systems at The Royal Victorian Eye and Ear Hospital....

With ever-increasing demands on clinic compliance, HR and cyber security, so much falls on the ophthalmic practice manager’s shoulders. But...

Medico-legal advisers often receive questions from practitioners who are considering implementing artificial intelligence note-taking tools in their practice. Avant’s TRACY...