If a patient is injured during treatment, the competency of all staff involved will be scrutinised. The legal liabilities become greater if non-clinical support staff are performing certain tasks, writes KAREN CROUCH. Read more
Is private billing worth it in optometry?
Many optometry practice owners worry that introducing private billing will turn patients away and impact their bottom line. But Insight spoke to four independents who have found the opposite to be true.
When do you need an interpreter?
Mrs ‘K’ greets you when she arrives for an eye exam with her daughter. In response to questions, she smiles and nods, but struggles to answer. An interpreter may be required, says DR PATRICK CLANCY. Read more
Self-treatment – think again
There are several risks associated with practitioners treating themselves or family members. KAREN CROUCH explains the common pitfalls to be wary of. Read more
Discharge from day procedures
A patient arrives for a scheduled eye procedure, to be performed under sedation. They plan to take the train home with no support person. RUANNE BRELL and DR PATRICK CLANCY discuss your options. Read more
Sticking to the script on succession planning
Most independent practice owners want to place their business in the safe hands of a new owner who can take their established practice and move it forward. But first, they need a succession plan – and a buyer.
Clinical images and patient care
Sharing an image of an unusual presentation with a colleague may be valuable in the diagnostic process. But Avant’s RUANNE BRELL says it’s vital to treat clinical images like any other health information. Read more
Keeping it professional on social media
During lockdowns, social media has become a useful way for healthcare professionals to keep in touch with patients. Avant’s RUANNE BRELL examines how to be both effective and professional online. Read more
The show must go on – planning on the run
Operating a health practice in the current environment is fraught with uncertainty. KAREN CROUCH explains how to prepare tactically and strategically for the year ahead. Read more
Preventing sexual harassment
In our June issue, Avant’s SONYA BLACK explored employers’ legal obligations when faced with a sexual harassment allegation. This month she has 10 tips on how to prevent it from occurring in the practice. Read more