Ms Nandita Chowdhury of Picton Eyecare in NSW is leveraging ProVision’s business coaching service to achieve targets and ensure practice growth.
Available exclusively to ProVision members, the service provides optometrists with the guidance required to optimise practice growth whilst maintaining independence.
Chowdhury chose the service due to its comprehensive approach to business coaching and affordability.
“What I appreciated most about ProVision is their diverse team, covering every facet of the business, ensuring that no issue went unaddressed,” she said.
“Additionally, I found their fees to be reasonable, considering the value and expertise they provide. Overall, my experience with ProVision has been exceptional, thanks to their personalised approach, expertise, and affordability.”
Chowdhury said that the support of ProVision business coach Mr Kelvin Bartholomeusz has contributed to the success of her practice by providing a bespoke service.
“Kelvin stood out for his attentive listening and commitment to understanding my goals and priorities. He not only supported me in achieving my objectives but also connected me with the right experts within ProVision to resolve any challenges that arose,” she said.
“Working with Kelvin has provided valuable insights and strategies across various aspects of my business. From marketing tactics to staff training, SEO optimisation, and methods to increase appointments, I’ve found his guidance to be invaluable.”
According to Chowdhury, business coaches are also easily reached and thus able to address business concerns as they arise.
“Kelvin is exceptionally knowledgeable and experienced in his field. He’s not only approachable but also readily available to answer any questions or concerns I may have,” Chowdhury said.
Chowdhury said that the program has ensured consistent practice growth.
“With their support, I’ve achieved all the targets set out in my business plan. Appointment numbers have steadily increased, and all key performance indicators have consistently remained within a healthy range. Their guidance has been instrumental in driving my practice forward and ensuring continued growth and success,” she said.
Elevating the practice
ProVision’s business coaching is described as an invaluable tool for independent optometrists just starting out, or who have an established practice and want to strengthen their business outlook.
As part of the service, business coaches assist with strategic planning and goal setting for business success. This includes assessments of current financial states and KPIs, in addition to local competitive landscapes for invaluable industry insights.
For increased practice profitability, ProVision business coaches assess profit and loss position, and identify opportunities for new efficiencies across inventory management, staffing alterations and KPI benchmarking.
Team dynamics – including communication and cohesion – is an integral aspect of practice success, with business coaches also providing bespoke training workshops to upskill the team and tailored leadership training for practice managers.
Further, ProVision said its business coaches can help improve retail performance of practices by assisting with the development of targeted marketing campaigns and identifying market trends to maximise patient engagement.
Enquire about ProVision’s business coaching here.
More reading
ProVision’s new handbook helps practices re-think inventory management
ProVision debuts frame display feature on ProSupply
ProAccounts integration with Optomate Touch eliminates optical stock management burden
