Ophthalmic device manufacturer and distributor Heidelberg Engineering has opened a new Australian support centre in Melbourne.
Located at 63-85 Turner St, Port Melbourne, the building is three times the size of its former facility in East Melbourne, where it was based for the past six years.
The new premises includes expanded facilities for administration, warehousing and technical support, as well as an enlarged dedicated space for the Heidelberg Engineering Academy: the company’s education and training program for clients.
The support centre is located a short drive from the Melbourne CBD, with on-site car parking and access to freight and transport hubs.
“The new facilities will enable us to provide a higher level of service and support to our growing cohort of Australian customers,” Mr Carey Hazelbank, Heidelberg Engineering Australia’s general manager, said.
Heidelberg Engineering has been directly supporting Australian ophthalmologists and optometrists since 2013. Its most popular device has been the multimodal Spectralis imaging platform, optimised for the posterior segment, with a new swept-source OCT anterior segment imaging platform called the Anterion added to the product portfolio with success.
The company is a wholly owned subsidiary of German-based Heidelberg Engineering GmbH, a leading manufacturer of ophthalmic diagnostic solutions since 1990.