What makes a good dispenser great?

How dispensers interact with patients can create new opportunities for increased revenue and customer retention. TRACEY BANNISTER spotlights the importance of exceptional communication. Read more

The mounting cases for masks

With a steady stream of new evidence, masks have become a hot topic in eyecare during COVID-19. But the issue has been confusing and contentious. MYLES HUME examines the mask debate and the risks airborne transmission and asymptomatic patients may pose.

Read more

Presbyopia: blending vision for better outcomes

More presbyopic patients are seeking a safe, effective and affordable surgical solution to break free from their spectacles. Ophthalmologist DR ANTON VAN HEERDEN discusses his early experience with a laser blended vision procedure in his new Melbourne clinic. Read more

Eyecare in a pandemic: counting the cost of missed appointments

The nation’s first comprehensive look at the impact of reduced optometry services due to the COVID-19 lockdown has been provided in new Specsavers data. Australia and New Zealand optometry director Dr BENJAMIN ASHBY delves into the statistics and outlines a plan to manage the patient backlog.

Read more

Clinical model puts dry eye first

In the final instalment of Insight’s five-part dry eye series, optometrist Ms Marilyn Stern reveals how low overheads and no refraction equipment set Perth’s first dedicated dry eye clinic apart. So too does its patient demographic, with several teens counted among them. Read more

Optimel secures its niche

In Part 4 of Insight’s dry eye series, Melcare Biomedical CEO Anthony Moloney reveals how his company’s Australian-made product has proven to significantly reduce the severity of dry eye symptoms when compared with a conventional ocular lubricant – and hints there may be further therapies on the horizon. Read more