Eyecare professionals in Australia that use Alcon products are expected to benefit from a new logistics deal that the ophthalmic product manufacturer has signed with DHL Supply Chain.
The agreement builds on long-standing partnerships that DHL and Alcon have in Chile and New Zealand and will see DHL’s newest Life Science warehouse in Sydney store Alcon vision care and surgical products. Inbound and outbound shipments will cater to Alcon’s Australian market.
According to a statement, a key factor in Alcon’s decision to partner with DHL is its quality compliance to handle medical devices and the flexibility of the DHL network to scale operations.
“We’re very pleased to provide Alcon with a dedicated 3PL (third-party logistics) solution,” Mr Steve Thompsett, CEO of DHL Supply Chain Australia, said.
“As the global leader in eyecare, Alcon has an incredible range of stock-keeping units (SKUs) which saw several thousand pallets moved seamlessly across to our landmark Life Sciences facility over three weeks. The dedicated rework area and cold chain facilities enable us to operate as a ‘one-stop shop’ for Alcon.”
DHL said its multi-customer site in Horningsea Park has a 5 Star Green Star Rating and is a temperature-controlled facility powered by green electricity.
Ms Penny Stewart, cluster franchise head of surgical and country manager for Alcon Australia and New Zealand, said innovating its commercial services was vital to delivering Alcon’s products reliably across the region.
“We are thrilled to partner with DHL to get our products to our customers from all corners of Australia and New Zealand more efficiently,” she said.
DHL Supply Chain Australia is the largest third-party logistics provider for the life science and healthcare industry.
The company said it ensures label claim compliance (delivery as per the temperature instructions on the product’s packaging) as manufacturers prescribe.
“Alcon’s products including contact lenses, eyecare products and cataract treatments are stored and delivered in a compliant, safe, and reliable way,” DHL stated.
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