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Search Results - Management

your search of 'Management' has 97 results.

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Business continuity planning for optometry practices

The assumption that business-crippling events rarely occur, and will be addressed at the time, is flirting with danger. KAREN CROUCH explains why every practice should plan for the worst to safeguard success. Read more »
Contract laws require close consideration

Contracts in the workplace

Following on from her recent articles on establishing a practice, KAREN CROUCH examines the relevant employment contracts for employees of various categories. Read more »

How to write for SEO (and why it matters)

SEO remains a necessary part of consumer marketing and writing for search-engine optimisation starts with a strong page title and description. SIMON DELL reports. Read more »

Client records – access and ownership

The importance of sound administration policies related to the safe storage and access of client records cannot be overstated. KAREN CROUCH examines best practice for both management and employees. Read more »
Explain any issues to patients in language they can understand

How to lose customers without trying

You failed them again, be honest and face the facts. You worked hard for years to build a loyal customer base, and now your customers are leaving in droves. STEVE DIGIOIA discusses what went wrong. Read more »
Staff appraisals promote two-way feedback

Setting up a private practice - phase three

In the third and final instalment of her series on establishing a practice from scratch, KAREN CROUCH details the steps required to ‘go live’ after the initial start-up is completed. Read more »

Performance review tips for managers

Striking a balance between praise and constructive criticism can make staff performance reviews more productive for all parties. BARBARA CROWHURST reports on ways to get the most out of the process. Read more »

Setting up a private practice - phase one

Starting your own practice is an exciting and potentially rewarding prospect. But, it can be scary too, which is why KAREN CROUCH has created a special three part series to assist you with this endeavour. Read more »

Assessing a patient's fitness to drive

With an increasingly ageing population, KAREN CROUCH explains the sometimes-complicated task practitioners face when reviewing the fitness levels of their elder patients and their ability to drive. Read more »

The power of benchmarking

KAREN CROUCH delves into the importance of comparing your practice not only against its performance from last year, but also your competitors. Read more »

Should staff be performing clinical tasks?

Delegating clinical tasks to clerical staff can often be helpful or necessary – but could it be putting the patient, staff and practice at risk? KAREN CROUCH explores the issue. Read more »

Business continuity planning

Business disruption comes in many forms and can be difficult to anticipate but KAREN CROUCH says there are plans that can be put in place to minimise their potential impact. Read more »


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