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Eyecare Plus tops Canstar Blue ratings again

09/07/2019By Callum Glennen
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Independent Australian optometry group Eyecare Plus has been awarded the top spot in Canstar Blue’s 2019 review of the country’s optical stores.

For the second year running, Eyecare Plus was the only optometry provider to be awarded five stars, the highest rating possible, in the category of ‘Overall satisfaction’. The group outranked Australia’s major optometry chains to clinch the prize, including Optical Superstore, Specsavers, OPSM and Bailey Nelson.

Eyecare Plus was also awarded five stars in the categories of customer service, quality of advice, after sale service and range of available products.

“This is such a strong vindication of our member’s commitment to clinical optometry and local personalised service,” Mr Simon Lewis, Eyecare Plus general manager, said.

“Our members don’t have big marketing budgets but they do have a big commitment to excellence, and it’s great to see that being acknowledged by the public.

“Winning Canstar last year gave our marketing the added credibility of an independent third party endorsement, and being able to double down on that approach for the next 12 months is very exciting. We’ve learnt a lot from the win in 2018, and we’re much better equipped to promote the win in the year ahead.”

 

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