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Specsavers sales top $4.6 billion

27/06/2018By Matthew Woodley
Global sales for Specsavers optometry and audiology stores topped £2.61 billion (AU$4.67 b) in 2017/18, a £340 million (AU$609.11 m) increase on the previous year.

UK stores made the largest contribution to the total, bringing in £1.39 b (AU$2.49 b), with Australia comfortably second on £569.5 m (AU$1.02 b). Overall Specsavers now has 1,978 optical stores and hearing centres across 10 countries, allowing it to sell 20.5 million frames last year, and more than 500 million contact lenses.

In a foreword to Specsavers’ annual review, CEO and co-founder Mr Doug Perkins said the company had managed “phenomenal results” and maintained momentum across all its markets, despite challenging retail conditions.

“Today we have more than 36 million customers, in excess of 2,800 partners worldwide, and more than 32,500 people working across our stores, support offices and supply chain,” Perkins said.

“We are in the midst of a decade when eye health is transforming at unprecedented speed. These disruptive changes present an opportunity for us to support ways in which ophthalmologists and optometrists can work together to transform eye health and offer broader eyecare services for our customers.”

Some of the Australian highlights listed in the review included the launch of online glasses purchase and delivery, the nationwide OCT rollout, hosting the Specsavers Dispensing Conference and dispatching the 29 millionth order from its Melbourne Glazing Services lab since it opened in 2008.

Managing director of Specsavers ANZ and Northern Europe, Mr Nigel Parker, underlined the impact the company had made since opening its first Australian store 10 years ago, and said the success was over and above what had been initially expected.

“While we had bold ambitions to change the face of optometry in ANZ, I don’t think any of us could have truly believed how much of a difference we would make to the optical market,” he said.

“While the next 10 years will no doubt see even greater changes in both the retail landscape and customer expectations, I know Specsavers ANZ is in a strong position and I am really looking forward to the next phase of our journey.”

Specsavers currently has 324 optical stores in Australia, which dispensed 4.3 million glasses and 7.3 million pairs of contact lenses in 2017/18.

More reading: 

Specsavers Annual Review


IMAGE TOP: Specsavers co-founders Doug and Mary Perkins


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