Specsavers has announced its 2021 Doug Perkins Medal winners, recognising the respective Australian and New Zealand stores that demonstrated the most significant contribution to quality eyecare amid the pandemic.
Perkins, the company’s co-founder, appeared before a SCC Online Series event on 18 August to unveil the recipients of the namesake medal. It was awarded to Hervey Bay Piabla, Queensland, and the Queenstown store in New Zealand, the latter winning the accolade for the second consecutive year.
The Hervey Bay Piabla store is led by partners Mr Sarel Van der Westhuizen, Ms Tash Cannan and Ms Gabbi Pezzuto, while the Queenstown practice is operated by partners Ms Sophie Woodburn and Mr Leigh Jackson.
Introduced in 2018, the Doug Perkins Medal is presented to one Australian and one New Zealand store annually in recognition of high standards of clinical excellence and patient care.
The award is based on a nationwide analysis using data collected through the Specsavers Clinical Report. The information from reporting was combined with data from Specsavers’ patient feedback platform, as well as health outcome data from the Oculo electronic referral system and is based on the following criteria:
- Strong sight test recovery in 2020.
- Strong emphasis on prioritising patients with vision and ocular health needs.
- Leadership in delivering exceptional patient outcomes.
- Collaborative engagement with medicine.
- Consistent feedback demonstrating the positive patient experience.
The finalists represent the top 4% of all Specsavers stores across Australia and New Zealand. More information can be found here.